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Sightseer
Posts: 1

GOPRO HERO 7 BLACK NOT TURNING ON NEITHER RE LIGHT INDICATION WHEN PLUGGED

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Hi all,
Greetings,
I bought a Gopro Hero 7 Black on 29.12.2018 in Mauritius.
Last time I used it was 8 march 2020, after 2 1/2 months of lockdown, when I'm powering my GP, Its neither powering on nor showing red light when plugged.
I've never used my GP under water & I'm using the SanDisk Extreme PRO 128 GB since purchase.
This is my first gopro that I've ever bought.
Please look into matter because it's really frustrating to have more than $400 being wasted.

Please help.
Thanks

GoPro
Posts: 21,753

Re: GOPRO HERO 7 BLACK NOT TURNING ON NEITHER RE LIGHT INDICATION WHEN PLUGGED

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Hi @alpinestars

 

The steps on HERO7 Will Not Power On should help you out.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej