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Reply
Tourist
Posts: 3
Accepted Solution

Fusion wird vom mac nicht erkannt

Egal was ich tue. Fusion studio erkennt die Fusion Cam nicht.

MAc Book Pro 2018

Anschluss über USB-C


Accepted Solutions
GoPro
Posts: 9,012

Re: Fusion wird vom mac nicht erkannt

Hi @noblestoke25203

 

See if importing the media manually will work.

Instructions are listed here.

 

If all else fails, please reach out to our Support Team through https://gopro.com/help/ContactUs 

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 9,012

Re: Fusion wird vom mac nicht erkannt

Hi @noblestoke25203

 

Please refer to the steps on this article.

 

Also, make sure that you have the latest Mac OS installed.

 

Let us know how it goes.

 

Thanks!
Ej

Highlighted
Tourist
Posts: 3

Re: Fusion wird vom mac nicht erkannt

mac OS Mojave Version 10.4  neueste Version. Anschluss über USB-C

 

Beim Anschliessen der Fusion startet die Fusion Studio App aber mehr passiert nicht. Die Fusion Kamera wird nicht gefunden.

 

Muss an der Kamera etwas ein gestellt werden ?

 

Muss die Fusion Kamera eingeschaltet sein ?

 

 

Die nuormale GoPro 7 wird von der GoPro App normal erkannt.

GoPro
Posts: 9,012

Re: Fusion wird vom mac nicht erkannt

 

Hi @noblestoke25203

 

Yes. Turn the camera ON then select Browse Camera Media on Fusion Studio.

You should see the USB icon displayed on the camera.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Fusion wird vom mac nicht erkannt

Die Kamerea ist an und das USB Symbol wird angezeigt.

 

Trotzdem habe ich keinen Zugriff auf die Kammera oder die Videos.

 

 

GoPro
Posts: 9,012

Re: Fusion wird vom mac nicht erkannt

Hi @noblestoke25203

 

See if importing the media manually will work.

Instructions are listed here.

 

If all else fails, please reach out to our Support Team through https://gopro.com/help/ContactUs 

 

Thanks!
Ej