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Tourist
Posts: 3
Accepted Solution

Fusion wird vom mac nicht erkannt

Egal was ich tue. Fusion studio erkennt die Fusion Cam nicht.

MAc Book Pro 2018

Anschluss über USB-C


Accepted Solutions
GoPro
Posts: 8,992

Re: Fusion wird vom mac nicht erkannt

Hi @noblestoke25203

 

See if importing the media manually will work.

Instructions are listed here.

 

If all else fails, please reach out to our Support Team through https://gopro.com/help/ContactUs 

 

Thanks!
Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 8,992

Re: Fusion wird vom mac nicht erkannt

Hi @noblestoke25203

 

Please refer to the steps on this article.

 

Also, make sure that you have the latest Mac OS installed.

 

Let us know how it goes.

 

Thanks!
Ej

Tourist
Posts: 3

Re: Fusion wird vom mac nicht erkannt

mac OS Mojave Version 10.4  neueste Version. Anschluss über USB-C

 

Beim Anschliessen der Fusion startet die Fusion Studio App aber mehr passiert nicht. Die Fusion Kamera wird nicht gefunden.

 

Muss an der Kamera etwas ein gestellt werden ?

 

Muss die Fusion Kamera eingeschaltet sein ?

 

 

Die nuormale GoPro 7 wird von der GoPro App normal erkannt.

GoPro
Posts: 8,992

Re: Fusion wird vom mac nicht erkannt

 

Hi @noblestoke25203

 

Yes. Turn the camera ON then select Browse Camera Media on Fusion Studio.

You should see the USB icon displayed on the camera.

 

Thanks!

Ej

Tourist
Posts: 3

Re: Fusion wird vom mac nicht erkannt

Die Kamerea ist an und das USB Symbol wird angezeigt.

 

Trotzdem habe ich keinen Zugriff auf die Kammera oder die Videos.

 

 

GoPro
Posts: 8,992

Re: Fusion wird vom mac nicht erkannt

Hi @noblestoke25203

 

See if importing the media manually will work.

Instructions are listed here.

 

If all else fails, please reach out to our Support Team through https://gopro.com/help/ContactUs 

 

Thanks!
Ej