Fusion studio is garbage [ New ]

[dw450]

did anyone even test this fusion studio before the release?  95% of the time it wont even recognize the camera or import any files even though the camera is recognized in windows just fine.  now I'm trying to copy my sd cards to a folder on the computer, then use those copied videos in fusio studio and it doesnt appear that i can even do that.  I click add files and point it to the front and back source folders i created but then it just goes back to the normal screen.  so I guess I can't even edit local video files without the camera being plugged in?  Might should have not released this camera yet if the software doesn't even properly work.  Tried this on multiple computers and get the same results. is there any documentation on Fusio studio???? i can't find it anywhere.

[dw450 · Accepted solution]

I made some progress with my issue.  My folder structure had hyphens - in the name, soon as I removed those the files loaded fine.  I also found that you had to put the files in a specific folder structure as well, but dont use any special characters or it will just crash the app with no explanation.

this link has more info.

https://gopro.com/help/articles/how_to/how-to-render-videos-in-fusion-studio

[Anonymous]

Hello,

Fusion Studio does not recognize the camera probably because of a corrupted mp4 on it. The corrupted media is here when user press the shutter button twice before the actual start of the recording.

In this case, please check if there is a 4ko .mp4 and remove it before reconnecting the camera.

On the other hand, Fusion Studio should import local footage. Please make sure that when pushing the 'add media' button your are selecting a single directory where all the files have been imported. Fusion Studio needs all the files to work, especially .lrv and .wave. Then they must be in the directory as well.

I hope this answer will help to use Fusion, let me know if you need more assistance,

Stéphane  

[Anonymous]

Did anyone figure this out. I'm having the same problem

[dw450 · Accepted solution]

I made some progress with my issue.  My folder structure had hyphens - in the name, soon as I removed those the files loaded fine.  I also found that you had to put the files in a specific folder structure as well, but dont use any special characters or it will just crash the app with no explanation.

this link has more info.

https://gopro.com/help/articles/how_to/how-to-render-videos-in-fusion-studio

[Anonymous]

I had to remove the battery in the Fusion then try again. After that the computer recognized the camera

[Anonymous]

I had similar problems on a mac with a folder 'fusion-files' on the desktop.

Changing to fusionfiles seems to have solved the 'import caancelled' problem and all is now working well.

Perhaps a No HYPHENS note should be included with the set-up instructions

JL

[Anonymous]

I didn't see files either when trying to import them from the computer onto the Fusion Studio app. I think it is important to copy all the files, not just the MP4 one. Because it looks like only 1 SD card catches the audio and i'm sure the other files have something special to them to make the 360 video happen. But what i did instead of clicking the exact files itself. I just clicked once to slect the FOLDER all the files are in and then hit import. And the Studio app found the files that way and you have the 360 video right there. Don't select the files themselves. Select the folder. Click it once. Not double click because that will open it.

[Anonymous]

I didn't see files either when trying to import them from the computer onto the Fusion Studio app. I think it is important to copy all the files, not just the MP4 one. Because it looks like only 1 SD card catches the audio and i'm sure the other files have something special to them to make the 360 video happen. But what i did instead of clicking the exact files itself. I just clicked once to slect the FOLDER all the files are in and then hit import. And the Studio app found the files that way and you have the 360 video right there. Don't select the files themselves. Select the folder. Click it once. Not double click because that will open it.