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Tourist
Posts: 2

Fusion studio crash

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Well, I don't know who write you software but you should fire them. Fusion studio is crashing on every import and crash report couldn't be sent because the receiving address is wrong. I have PC i7 with 32GB of RAM and 1TB free disk space controlling by the windows 10 with latest updates so two images of 4MB (that can be previewed on the mobile phone) shouldn't be a problem. I am not expecting any help I am just saying this is not good. Such a good hardware should be accompanied with a decent software. Best reagards!
Sightseer
Posts: 1

Re: Fusion studio crash

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I had a similar issue and was able to stop the crashing by right-clicking the Fusion Studio app and selecting "Run as Administrator".

Hopefully, this works for you too.

 

Cheers

Tourist
Posts: 2

Re: Fusion studio crash

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Thank you! This is a good tip. Best regards!
Tourist
Posts: 2

Re: Fusion studio crash

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and in macOs? fusion studio crash everytime..

GoPro
Posts: 20,523

Re: Fusion studio crash

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Hello @manuek8578. Try the troubleshooting steps detailed here

Tourist
Posts: 2

Re: Fusion studio crash

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Sigue sin funcionar. Es desesperante
GoPro
Posts: 28,652

Re: Fusion studio crash

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Please reach out to our Support Team @manuek8578

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!
Ej