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Tourist
Posts: 2

Fusion studio crash

Well, I don't know who write you software but you should fire them. Fusion studio is crashing on every import and crash report couldn't be sent because the receiving address is wrong. I have PC i7 with 32GB of RAM and 1TB free disk space controlling by the windows 10 with latest updates so two images of 4MB (that can be previewed on the mobile phone) shouldn't be a problem. I am not expecting any help I am just saying this is not good. Such a good hardware should be accompanied with a decent software. Best reagards!
Sightseer
Posts: 1

Re: Fusion studio crash

I had a similar issue and was able to stop the crashing by right-clicking the Fusion Studio app and selecting "Run as Administrator".

Hopefully, this works for you too.

 

Cheers

Tourist
Posts: 2

Re: Fusion studio crash

Thank you! This is a good tip. Best regards!
Tourist
Posts: 2

Re: Fusion studio crash

and in macOs? fusion studio crash everytime..

GoPro
Posts: 8,334

Re: Fusion studio crash

Hello @manuek8578. Try the troubleshooting steps detailed here

Tourist
Posts: 2

Re: Fusion studio crash

Sigue sin funcionar. Es desesperante
GoPro
Posts: 10,731

Re: Fusion studio crash

Please reach out to our Support Team @manuek8578

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!
Ej