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Hiker
Posts: 30
Accepted Solution

Fusion studio 5.2K & 4K render limited to default settings only

[ Edited ]

Laptop specs-

  • Lenovo Yoga 910 (2017)
  • Intel core i7-7500U 2.7GHz
  • 8GB RAM
  • Intel HD Graphics 620, 4GB shared
  • SSD Drive
  • Windows 10 Home 64-bit

 

For resolutions of 3K and 2K - Fusion Studio works as expected. All functionality that is currently availble works.

 

But if I chose resolution of 5.2K or 4K - Fusion Studio only renders if I leave everything at default. If I touch anything - trim length, yaw, pith, roll, stabilization, color, etc. - Fusion Studio hangs within seconds on clicking the Render button. Even just seledcting Flat instead of GoPro color will hang on render. I have tried many many permutations and combinations - all hang. Only the absolute default will render in 5.2K or 4K (I can  pick Editing, Facebook, YouTube, Vimeo for the render target- that still works).

 

Since this laptop is able to render 5.2K/4K, what am I missing? I am stuck with using only 3K resolution at this point since I seldom want a default setting render.

 

Any hints appreciated! Thanks.


Accepted Solutions
Highlighted
Hiker
Posts: 30

Re: Fusion studio 5.2K & 4K render limited to default settings only

Seems like today's update to Fusion Studio 1.1 has fixed my crashes with non-default settings. :)

Will test some more.

View solution in original post


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Hiker
Posts: 30

Re: Fusion studio 5.2K & 4K render limited to default settings only

I have repeated this exact same behavior on 2 other older PCs now. One is an Intel i5 based laptop with integrated graphics and another a i7 based desktop with NVdia grapchics. 

 

All are able to stitch/render 5.2K/4K resolution just select clip --> add to render queue --> render all.

If I change even a single item away for default (eg - try to click Flat color, or trim lenght of clip) -- the render hangs within seconds.

 

For 3K/2K reslutions, I am able to change defaults. Is no one else seeing this behavior? I find it strange since I have it happening on all three of my windows 10 machines.

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GoPro Community Manager
Posts: 7,392

Re: Fusion studio 5.2K & 4K render limited to default settings only

@textrovert - I don't think I've seen other reports similar to yours, but if you reach out to our team at https://gopro.com/help/ContactUs, we can document this issue and try to find a solution for you.

 

Thanks,

Jeff

Highlighted
Hiker
Posts: 30

Re: Fusion studio 5.2K & 4K render limited to default settings only

@jefft - thanks. Unfortunately, I'm traveling now and can get in a call to support in a couple of weeks only.
Highlighted
Hiker
Posts: 30

Re: Fusion studio 5.2K & 4K render limited to default settings only

Seems like today's update to Fusion Studio 1.1 has fixed my crashes with non-default settings. :)

Will test some more.

Highlighted
Tourist
Posts: 1

Re: Fusion studio 5.2K & 4K render limited to default settings only

Iam having this same issue

Highlighted
GoPro
Posts: 17,624

Re: Fusion studio 5.2K & 4K render limited to default settings only

Hi @chrisj30

 

Please check the minimum system requirements for Fusion Studio.

 

Once verified, please reach out to our Support Team to further check on this. https://gopro.com/help/ContactUs

 

 

Regards,

Ej