Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Posts: 1

Fusion import

The GoPro files have been moved directly from the SD cards onto my desktop in separate folders (front & back) and the Fusion Studio will not accept them.  Even after it 100% imports (prepares media) I did the red error accross the top that indicates (218) Can't render GF270615.JPG. Some files were not imported.  Is there NOT an option to work with what did import?  How do I suppass this and get to editing? 

Posts: 18,686

Re: Fusion import

Hi @tiffanyj10855


This error means that the camera firmware needs to be updated.

Is this a chaptered video file?

Kindly check the original footage and verify if one lens has a cropped circle/sphere.


You may also reach out to our Support Team for assistance through