10-19-2019 10:40 PM
I've been trying to reconnect my camera after my software updated to Catalina. I had it connected and rendered before but now nothing.
the app on my iPhone works and I can still see the files are there but nothing on either computer.
10-22-2019 02:29 AM
Thanks for the advice. I tried it today, still no joy. The fusion still shows the usb icon on its screen but nothing on my MBP. I didn’t change the files, only used them once and realised I’d rendered them in the wrong format for Final Cut Pro. Since I’d used it both have been upgraded to the latest version of Catalina. So not sure if that is the culprit. I can see the raw files on my phone but no luck with either computer.
10-27-2019 04:07 AM
I'm also having the exact same problem.My GoPro Fusion is recognized on my phone app, but the Fusion Studio app, just doesn'y recognize the camera. This is really frustrating and extremely time consuming. Makes me wonder why I came to GoPro when there are so many, faster and better options out there now... well I hope they find a solution to this problem soon. Have a great day
10-30-2019 10:48 AM
Hello everyone! Sorry to hear about the trouble. See if manually importing using SD adapter or hub will work. Check out this article How to Import Media into the GoPro Fusion Studio App for the step-by-step instructions.