09-25-2018 03:53 PM
Thanks for clarifying, so here's what I did, short version first however, that didn't work
- completely unistalled, made sure all aspects in ~/Library/ were deleted as well
- complete mac restart
- after a few delete failures (I obviously hadn't removed all remaining hidden files) i saw the splash screen you posted
- I deselected the bottom left option, "start / launch when camera connected" i assume thats what you meant as there wasn't one on the bottom right
restarted app, clicked add media and nothing I'm affraid. Tried the camera media add and thats the same!
any other thoughts, appreciate the help Ej
09-27-2018 12:32 PM
11-12-2018 02:14 PM
I have the same problem, but found a temporary solution.
- Copied all files to my hard drive.
- Launch FS 1.3
- Instead of clicking the "Find files on may camera or media on my drive buttons", just drag the files from hard drive onto FS 1.3 launch screen.
It will load them and advance to the next screen where you can edit.
11-25-2018 11:19 PM
Purchasing gopro fusion is worst decision of life, It's not supportable on google streetview, 360 photo quality is very poor, 360 video rendering is not possible as the software crashes. I recommend people not to purchase gopro fusion
01-17-2019 03:15 PM
DOES NOT help me, I have a macbook w/ USB C so the cable is not compatible and won't work with the dongle - how asinine! I can import to image capture but the format (MP4) is not recognized by the Fusion App so it's an exercise in futility. I bought a GoPro years ago and ran into the same kind of headaches, thought they would've fixed it by now...wish I hadn't bought the Hero 7 black.
01-17-2019 03:26 PM
01-17-2019 03:51 PM
I am also on a MacBook Pro USB-C
I had copied the files to my local hard drive via a card reader. Then, dragged them into Fusion Studio.
I always copy files to my local hard drive because tihngs will process faster.
Did you try copying the files to your local hard drive?