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Tourist
Posts: 2
Accepted Solution

Fusion Studio Windows on notebook

Hi,

on a brand new Lenovo Thinkpad with Win 10, after pushing "Render all" button Fusion Studio stucks immediately at "stitching 0.0%" and nothing happens. In the background after a while a rendered file appears, but only the sound is working, there is no picture. Meanwhile Fusion Studio looks froozen. I tried a lot of settings on the Fusion Studio, on the Windows and the notebook as well without any succes. I tried on a desktop computer the same process and it worked perfectly.

Could you help me?       

Thanks

Robert


Accepted Solutions
GoPro
Posts: 3,505

Re: Fusion Studio Windows on notebook

 

Hi @robertz718

 

Try to uninstall and reinstall the software and after that try running the software in compatibility mode (Windows 8/8.1/7). 

 

If that won't work please contact GoPro Customer Support and they might be able to help. 

They are available via phone or chat.

 

 

Best Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: Fusion Studio Windows on notebook

 

Hi @robertz718,

 

Can you send the details of your computer? 

Such as Graphics card properties and Processor. 

 

Regards,

-Jay 

Tourist
Posts: 2

Re: Fusion Studio Windows on notebook

Hello Jay,

the computer is a Lenovo Thinkpad T440s. The official website: https://www.lenovo.com/gb/en/laptops/thinkpad/t-series/t440s/ 

This version has:

-Intel Core i7-4600U

-14" HD + (1600 x 900)

-256GB SSD eDrive (OPAL 2.0)

-Intel®HD Graphics 4400

-8GB memory

-Win 10 Pro

 

Thank you, 

regards

Robert

GoPro
Posts: 3,505

Re: Fusion Studio Windows on notebook

 

Hi @robertz718

 

Try to uninstall and reinstall the software and after that try running the software in compatibility mode (Windows 8/8.1/7). 

 

If that won't work please contact GoPro Customer Support and they might be able to help. 

They are available via phone or chat.

 

 

Best Regards,

-Jay