Fusion Studio/MacOS Mojave compatibility? [ New ]

[bend40]

Was able to get it working over USB by pulling the battery in my fusion.

Macbook Pro Touchbar / Radeon Pro 560 15" 2017
Mojave 10.14.5
Fusion on 2.0 Beta Firmware
Fusion Studio 1.4 RC2

Super frustrating, waste of an hour of my day trying to get this to work. Would expect better from a high-end action camera company.

[aragon1006]

Thanks for posting @bend40

We'll have this shared to the team.

Feel free to get back to us if something comes up.

Regards,

Ej

[lewisb82612]

Exact same thing happening on my machine. 

I'm unable to import any files from the camera -- and have deadlines.  I tried w/ firmware 1.8 and now I've installed 2.0 to see if it changed.  Does exactly what @niceshore18014 has been posting.  

Any fixes or work-arounds?

[aragon1006]

Please reach out to our Support Team to have this checked further @lewisb82612

They are available by phone or chat through https://gopro.com/help/ContactUs

Let the mknow of the troubleshooting steps taken.

Regards,

Ej