03-28-2019 02:10 PM
Did anyone find a fix for this? I have the exact same issue. Support told me to upgrade my video card drivers (Radeon R390X), but that didn't help.
I tried to e-mail support for next steps and they said I had to call, which I will try to do soon, but finding an hour I can sit on the phone with support is tough.
Really sucks having such an expensive camera, hours of video, and no way to render it.
06-15-2019 10:54 AM
I am also having this issue. I am above min spec, all software updated - but can only render footage shot in 3K60fps with 1.3 or 1.4 Studio. I can only render footage shot at 5K using 1.1 Studio.
I am using a R9 290. I wish I had both a GTX 1060 instead as others seem to have solved their problem that way. Please reply to this comment once a working solution is found besides using outdated version of Studio. I am making videos about this, other motovloggers are watching, 3K60fps is arguably better for our purpose, but we all do off-the-bike shots we'd prefer to shoot at higher res. As soon as I experience a fix I can make a video talking about it on my YT channel. THANK YOU!
06-15-2019 11:47 AM
I *sort* of fixed my issue. I replaced my video card with a GeForce RTX 2070 because I needed HEVC (H.265) support for 4k60fps from my Hero 6. I'm guessing the lack of HEVC decoding directly on the video card has something to do with the Fusion Studio not working.
I say "sort of" because I still can't render video consistently. Now Fusion Studio crashes after about 10 min. of rendering...sometimes. I've got a few videos to stitch, but I can't figure out when, why, or how it works. I can try the same video 10 times and it will finally stich.
I've only tried version 1.3 and 1.4. Thanks for the recommendation on 1.1. I'll give it a try. It is very frustrating how poorly written and supported the Fusion Studio software is. The camera is so great with so much potential, if only the software was on par.
08-14-2019 12:51 PM
I would say the issue is more like GoPro Fusion Studio is just not recognizing your card as a capable rendering card. Hopefully Nvida will release some drivers to fix that issue.
As for the random crashes while trying to render, I do have a workaround that may help, it's help fix my random crashes and now I can render all clips: