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GoPro
Posts: 7,349

Re: Fusion Studio 1.3 & 1.4 not rendering video

Sorry to hear that, @leadfootlambert. Hoping for you to get well soonest. Feel free to post back anytime.

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Tourist
Posts: 4

Re: Fusion Studio 1.3 & 1.4 not rendering video

Did anyone find a fix for this? I have the exact same issue. Support told me to upgrade my video card drivers (Radeon R390X), but that didn't help.

 

I tried to e-mail support for next steps and they said I had to call, which I will try to do soon, but finding an hour I can sit on the phone with support is tough.

 

Really sucks having such an expensive camera, hours of video, and no way to render it.

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Tourist
Posts: 5

Re: Fusion Studio 1.3 & 1.4 not rendering video

I am also having this issue. I am above min spec, all software updated - but can only render footage shot in 3K60fps with 1.3 or 1.4 Studio. I can only render footage shot at 5K using 1.1 Studio.

I am using a R9 290. I wish I had both a GTX 1060 instead as others seem to have solved their problem that way. Please reply to this comment once a working solution is found besides using outdated version of Studio. I am making videos about this, other motovloggers are watching, 3K60fps is arguably better for our purpose, but we all do off-the-bike shots we'd prefer to shoot at higher res. As soon as I experience a fix I can make a video talking about it on my YT channel. THANK YOU!

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Tourist
Posts: 4

Re: Fusion Studio 1.3 & 1.4 not rendering video

I *sort* of fixed my issue. I replaced my video card with a GeForce RTX 2070 because I needed HEVC (H.265) support for 4k60fps from my Hero 6. I'm guessing the lack of HEVC decoding directly on the video card has something to do with the Fusion Studio not working.

 

I say "sort of" because I still can't render video consistently. Now Fusion Studio crashes after about 10 min. of rendering...sometimes. I've got a few videos to stitch, but I can't figure out when, why, or how it works. I can try the same video 10 times and it will finally stich.

 

I've only tried version 1.3 and 1.4. Thanks for the recommendation on 1.1. I'll give it a try. It is very frustrating how poorly written and supported the Fusion Studio software is. The camera is so great with so much potential, if only the software was on par.

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Nomad
Posts: 3,448

Re: Fusion Studio 1.3 & 1.4 not rendering video

I would say the issue is more like GoPro Fusion Studio is just not recognizing your card as a capable rendering card.  Hopefully Nvida will release some drivers to fix that issue.

 

As for the random crashes while trying to render, I do have a workaround that may help, it's help fix my random crashes and now I can render all clips:

 

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Tourist
Posts: 4

Re: Fusion Studio 1.3 & 1.4 not rendering video

I appreciate the tip. That makes the software more reliable. I've been able to stitch a couple videos now, but when I queued a bunch the same thing happened, Fusion Studio crashes. I'm sure with the disconinuation of the Fusion and the new Max, the Fusion Studio won't see any new updates.

 

I was tempted to try the Max software to stitch video from the Fusion, but the reviews seem to indicate that software is as big of a piece of garbage as the Fusion Studio: https://www.microsoft.com/en-us/p/gopro-max-exporter/9plk8dps5t8c?rtc=1&activetab=pivot:reviewstab

 

This is very disheartening. The Fusion and presumably the Max are great camera and GoPro just can't get the software correct to stitch it. I don't care how long it takes to stitch, I can do final editing in Premier, but the videos are useless if they won't stitch. This makes the camera useless.

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Tourist
Posts: 4

Re: Fusion Studio 1.3 & 1.4 not rendering video

I did want to follow up and thank you. I've finally found a reliable way to stitch video. I updated my video card driver, which seemed to eliminate the random crashing. Now, as long as I use your workaround to limit it to one processor, stitch one video at a time, and write the stitched video to a different disk than it reads from I can stitch reliably. If I deviate from that configuration at all I get random crashes again.

So far I'm 40 clips in without a crash in that configuration.

I want to thank you immensely. You've turned my $700 paper weight into a camera that is a pain to use, but a camera none the less.