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Reply
Tourist
Posts: 37

Re: Flipping video

I had the same problem with my hero black 7 I would record the video upside down but when I went to play it back on my TV or my computer the video was upside down.. now on my hero 6 black I can record upside down and play it back on my video computer and TV just fine so when I talk to GoPro they wanted me to return my GoPro 7 back because they couldn't figure out what the issue was neither surely it's a firmware issue but when I got my new GoPro hero 7 back I still had the same issue!! I can record upside down but when I go to play it back on my smart TV or my computer the video is still upside down I don't want to have to edit my video but it is what it is!!
Tourist
Posts: 37

Re: Flipping video

I thought maybe the 7.01 update would probably update this issue but obviously they have not fixed it yet
GoPro Community Manager
Posts: 5,853

Re: Flipping video

The orientation is locked when the recording is started. For example, if you have the Auto orientation turned on, start recording with the camera right-side up, then flip it upside down to mount and record, then the video will appear upside down on playback. However, if the GoPro is already upside down when you start recording, and remains upside down, the video should play back right-side up.

 

Check that you have the orientation setting set to Auto. Full details are at https://gopro.com/help/articles/question_answer/What-is-auto-image-rotation.

Tourist
Posts: 37

Re: Flipping video

Well it shouldn't be that way because it's not that way on the hero black 6 that I have it doesn't do that on it...just on the new hero 7!! I shouldn't have to edit my videos just to turn them right side up and lose quality of my video
Tourist
Posts: 37

Re: Flipping video

honestly it seems like everything on the hero black 6 is better than the hero black 7 (except for the stabilization feature)