Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

FUSION STUDIO PHOTOS NOT IMPORTING

When I try to import photos to fusion . It dosnt work 


Accepted Solutions
Highlighted
GoPro
Posts: 5,831

Re: FUSION STUDIO PHOTOS NOT IMPORTING

@fastapex60830, sorry to hear about the trouble. We try to help out as best as we can. Just to clarify, are you having issues with the Fusion Studio app recognizing the camera during import? There are some troubleshooting suggestions here that will help.

If this isn't the case, can you please tell us more about the problem when importing files to Fusion Studio?

Additionally, what's the version of the Fusion Studio app and the firmware of your Fusion camera installed? What's the OS installed on your computer?

View solution in original post


All Replies
Highlighted
GoPro
Posts: 5,831

Re: FUSION STUDIO PHOTOS NOT IMPORTING

@fastapex60830, sorry to hear about the trouble. We try to help out as best as we can. Just to clarify, are you having issues with the Fusion Studio app recognizing the camera during import? There are some troubleshooting suggestions here that will help.

If this isn't the case, can you please tell us more about the problem when importing files to Fusion Studio?

Additionally, what's the version of the Fusion Studio app and the firmware of your Fusion camera installed? What's the OS installed on your computer?