08-17-2018 09:45 PM - edited 08-17-2018 09:49 PM
Reading the forums I see that some were saying that the computer speeds were to blame for the app crashing.
I went out and purchased a 2018 MacBook Pro 6 Core i9 - which set me back $10K
I downloaded a fresh copy of fusion, tried to import my video and sure enough, the app has crashed. I don't even get to the stage of selecting which video's I want to render.
GoPRO team - I need a solution, I have all this awesome footage which is useless! I need to be confident that whatever I film, I can use!!
08-23-2018 03:43 AM - edited 08-23-2018 03:44 AM
I have a similar problem. Fusion Studio was rendering a video when it crashed. Then I tried to restart it. A pop-up message came up asking me whether to send the crash report or not. I said send it. It tried to send it, but an error message came up telling me that the email could not be sent. I clicked OK. Fusion Studio then shut down. Now when I try to import files from that folder, the app crashes everytime. I renamed the folder. No luck. What am I supposed to do? HELP!
08-24-2018 08:02 PM
I have the same problem with my brand new MacBook Pro 15 2018... I have the following configuration:
MacBook Pro 15 2018
2.2GHz 6-core Intel Core i7, Turbo Boost up to 4.1GHz, with 9MB shared L3 cache
32GB of 2400MHz DDR4 onboard memory
Radeon Pro 560X with 4GB of GDDR5 memory and automatic graphics switching
Intel UHD Graphics 630
I'm able to run it fin with my 2015 MacBook Pro 15 and 2014 iMac 5K, but not with my 2018 MacBook Pro...
08-25-2018 02:46 PM
Thank you all for sharing these information.
We'll have this checked further with the team in charge.
I'll keep this thread updated once we have information.
Sorry for any troubles caused.
08-26-2018 07:46 AM - edited 08-26-2018 07:47 AM
Thank you for your reply. The last 4 days, whenever the app (Fusion Studio I am talking about) crashed, it was not possible to send out the crash report. I tried this on 2 different PC's with 2 different locations, it couldn't send out the crash report. When I clicked -Send- Button, it waited for a while, then a pop up message appeared saying that it was unable to send the crash report. Fyi.
08-29-2018 01:52 PM