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Posts: 1

Exporting videos and they separately export into a video and a sound file?

Hi everyone,

I recently just got the Go Pro Hero 5 Black and imbtrying to export my videos from the camera to my windows computer using the Go pro desktop app and every time I do I have 2 issues:

1) it doesn't export everything even though I select everything to export.

2) the videos that are exported to my computer work in the app but outside of the app every single video is separated into 2 parts....the video part and the audio part.

Can anyone help me?