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Sightseer
Posts: 1

Exporting Freezing up

Hello, 

 

Recently, I am having extreme trouble exporting my 360 videos on the GoPlayer app for Mac. It will freeze up on some abritrary number and not move forward and complete. I've done some researching on YouTube and there are a few influencers who have stated that they too are having this issue. Please GoPro update your app ASAP. 

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GoPro Community Manager
Posts: 7,750

Re: Exporting Freezing up

Sometimes, what looks like freezing is just a large file that takes a longer time to load in. Does the screen become unresponsive or is there some kind of error message you're seeing?