10-15-2019 03:42 PM
@dk35, please ensure that you download and install the correct version from here: https://gopro.com/en/us/shop/softwareandapp
Follow the step-by-step instructions here: https://community.gopro.com/t5/en/Install-Quik-for-desktop/ta-p/398855
If the issue persists, the error can be related to an issue in Windows system. I suggest that you contact the Microsoft Support Team for further assistance.
10-15-2019 06:11 PM
Followed your instructions, nothing worked. Have the same problem
I don't hold any hope that Microsoft will offer any help for an application that is not thiers.
Too bad, I liked my gopro, but without software, its not much use.