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Sightseer
Posts: 1

Error Scale = 0 on Mac

First time using Quik. Just downloaded and import my footage, only photos will load. All videos get that error message.  I can see the video using the app on my ipad and iphone.

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GoPro
Posts: 13,084

Re: Error Scale = 0 on Mac

Hello @livelywave24778. How are you importing your GoPro videos to Quik? Is your GoPro camera directly connected to the computer? Are you able to play the videos on the camera? Which SD are you using? Will you be able to post a screenshot of the error message that you are getting? Thanks!