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Sightseer
Posts: 1

Erreur Quik pour ordinateur

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Bonjour,

Le logiciel s'installe mais je note un message d'erreur "MFPlat.dll" et l'image se geler.

J'ai essayé de telecharger plusieur pack media, mais rien y faire qelqu'un peut m'aider svp 

merci !!

 

34607748_1696545817047250_1131745675160059904_n.png

Accepted Solutions
GoPro
Posts: 18,440

Re: Erreur Quik pour ordinateur

[ New ]

Hello @loyalshore66800

 

Thank you for reaching out. This is related to the operating system that you are using on your computer. The particular file might be missing on the current version of your computer's OS. Since you have already downloaded media packs to no avail, we recommend reaching out to Microsoft for further assistance on this matter. 

 

Best regards, 
Marius

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All Replies
GoPro
Posts: 18,440

Re: Erreur Quik pour ordinateur

[ New ]

Hello @loyalshore66800

 

Thank you for reaching out. This is related to the operating system that you are using on your computer. The particular file might be missing on the current version of your computer's OS. Since you have already downloaded media packs to no avail, we recommend reaching out to Microsoft for further assistance on this matter. 

 

Best regards, 
Marius