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Hiker
Posts: 22
Accepted Solution

Dont See Videos in GoPro Quick

I can only veiw and download video from my Hero 4 BLK toPhotos on my iMac.

 

How can I veiw / download using Quick?

 

 


Accepted Solutions
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GoPro
Posts: 6,097

Re: Dont See Videos in GoPro Quick

Hi @jcgtv,

 

You cannot use GoPro Quik to view HEVC file.

https://gopro.com/help/articles/block/hevc

 

You can use other video editing software or video player that supports HEVC.

 

 

-Jay

View solution in original post


All Replies
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GoPro
Posts: 6,097

Re: Dont See Videos in GoPro Quick

Hi @jcgtv,

 

You cannot use GoPro Quik to view HEVC file.

https://gopro.com/help/articles/block/hevc

 

You can use other video editing software or video player that supports HEVC.

 

 

-Jay

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Hiker
Posts: 22

Re: Dont See Videos in GoPro Quick

Your link was helpful, Thanks

 

I read that my comuter is too old, 2013 MAC, to play HEVC, BUT why was i able to do it before and not now?

... there are vids in Quick Media folder ...

 

Running macOS Hight Sierra  version 10.13.6

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Hiker
Posts: 22

Re: Dont See Videos in GoPro Quick

 

 

Also, in Quik, it recognised my SD CARD (17% used) now it reads 0% on card...not true...and it does show that the camera is connected in both Quik and Photos (pictured)

gopro 1.png
Highlighted
Hiker
Posts: 22

Re: Dont See Videos in GoPro Quick

Again it works!!!!  in PHOTO, but not with Quik.  Ill bet once uploaed in PHOTOS they will show up in Quik...lets see

Screen Shot 2020-03-28 at 7.14.27 PM.png
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GoPro
Posts: 19,589

Re: Dont See Videos in GoPro Quick

Hello @jcgtv

 

What SD card are you using?

If you haven't yet, please go over the step on Camera is Not Recognized on Quik for desktop - Mac

You may also check the settings on your Mac.

See if the "Access to Photos" option for Quik, was disabled in Security & Privacy settings.

Let us know how it goes.

 

Thanks!

Ej