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Tourist
Posts: 3

Données GPS introuvables

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Bonjour, j'ai une Héro 9 et impossible d'extraire les vidéos avec données GPS car introuvables suivant le logiciel Quick sur MAC... c'est un monde quand même de retrouver des solutions payantes à ce BUG !!!! J'aimerais bien que l'équipe GOPRO fasse une MAJ pour régler le PB ! car sur le papier c'est bien marqué que l'on peu extraire les donénes GPS et pas que ça va être payant... à quand peut-on récupérer les données vidéos payantes aussi non ?! ou pour faire fonctionner la caméra aussi hein ?!!

Capture d’écran 2021-06-01 à 22.38.54.png
GoPro
Posts: 27,018

Re: Données GPS introuvables

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Hi @fredericv36416

 

Please note that while some functions of cameras may work with Quik for desktop, we have not provided any updates to the program prior to HERO8 and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 and newer models.

 

You may explore other programs that can be used for the same purpose.

Moreover, the GoPro Quik app also supports importing, viewing, and editing GoPro media on a compatible mobile device. 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Données GPS introuvables

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precisely, that's what I blame you for not listening to angry customers. the gps function cannot be used with your program without paying for third-party software. you are misleading advertising and promotion.
I have a hero9, which is the last camera. the gps function is not intended as a paying option, please do what is necessary, or all the material will be returned to you at your expense.
Tourist
Posts: 3

Re: Données GPS introuvables

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You can say whatever you want it's writter in black on white notice :

 

 "....

To use GPS gauge or map stickers, turn on GPS before you shoot using a compatible GoPro camera. Then use the GoPro mobile app or Quik for Desktop to add stickers to your footage that show off how fast, high or far you went—all as the action unfolds.

 

Restrictions

.....

  • Available on iOS with GoPro app 4.6 or newer, and on Android with GoPro app 5.1 or newer. "

You understand the problem now ? OR NOT  ?

GoPro
Posts: 14,088

Re: Données GPS introuvables

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@fredericv36416, apologies for the inconvenience. Quik for desktop is no longer in development. You may also check out the user-shared applications in this thread.