02-01-2018 07:18 AM
02-01-2018 01:17 PM
Let's avoid the games. Its' not my system that's needs debugging.
You folks released a new Rev without confirming the problems it would cause to many users. Read the history of customer concerns. I took one users advice and back rev'd the software, problem fixed.
I suggest you do more homewrok before releasing changes which cause your customers, many customers, problems.
Pointing the finger at your customers systems is a rather antiquated, and dishonest, approach to customer service.
02-03-2018 12:58 PM
I have the same problem. First, I cannot download GoPro Studio (as it's unsupported)... as a replacement You give me SH*** Quik App which is even not working. Sorry guys... my next camera won't be GoPro.
02-06-2018 09:56 AM
Yep. Really disappointed. Answers the question why the company is on the verge of collapse. For weeks I got the runaround with the same excuse. Got Dell support involved and GoPro disappeared from the conversation. Quick works great on my Iphone but the desktop wont save 30 sec on a new computer built above what they recommend for the windows version. I've moved on to PowerDirector for my desktop edits but you mentioned a fix for Quick desktop?
03-21-2018 12:09 AM
06-16-2018 10:08 AM
i am also having the same problem. im running a very capable pc system, and i cant even save a 60 seconds edit.
this app is complete garbage. there was a time, when the gopro app was easy to use, RELIABLE, powerful, could make your own trims, fades, all sorts. now i cant even make an edit longer than 60 seconds. i cant remeber the last time i too my adventure camera on an adventure that lasted 60 seconds....
i must agree with other users, this app and the direction things seem to be going, i will be very hesitant to buy another gopro.
the sony action camera app is free tro download. worth looking into, for those still struggling with this issue. plenty powerful enough.
06-20-2018 08:26 AM
Sorry to hear about the trouble you are experiencing with the app. Is this still the same issue even with the latest version of Quik for desktop (v 2.6.2)?