02-14-2018 09:36 AM
02-14-2018 11:06 AM
Thank you Ryan for your response, some us are reasonably handy around computers and walking through is a bit of an insult, so a web site that doesn't keep sending me back to a page that is more interested in trying to sell me another camera would be more helpful.
02-14-2018 11:11 AM
What I mean by that is they can gather your system specs and work through some troubleshooting with you. If the can not figure out what is going on they will also escalate it to the Desktop Team to see what they can find.