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%3CLINGO-SUB%20id%3D%22lingo-sub-380853%22%20slang%3D%22en-US%22%3ECreation%20date%20on%20Mac%20not%20preserved%20when%20downloading%20from%20Plus%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-380853%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20some%20100's%20of%20short%20videos%20saved%20on%20Plus%20during%20my%20holiday.%3C%2FP%3E%3CP%3EWhen%20downloading%20them%2C%20I%20have%20no%20way%20to%20sort%20them%20by%20creation%20date%20-%20all%204%20Mac%2FFinder%20shown%20dates%20show%20the%20date%2Ftime%20of%20import.%3C%2FP%3E%3CP%3EWhen%20I%20do%20the%20same%20on%20a%20PC%2C%20the%20%22Date%20acquired%22%20shows%20the%20correct%20creation%20date%20but%20I%20don't%20have%20that%20on%20my%20Mac.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20top%20of%20that%2C%20the%20filenames%20all%20change%20to%201.mp4%2C%201(1).mp4%2C%201(2).mp4%20...%20in%20no%20particular%20order%20(it%20might%20be%20the%20order%20of%20when%20the%20download%20finishes%2C%20but%20definitely%20not%20the%20order%20of%20capture.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20the%20Plus%20webpage%20all%20movies%20are%20properly%20sorted%20by%20date%2Fcreation%20time.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyone%20else%20experiencing%20this%3F%20For%20me%20this%20makes%20the%20Plus%20unusable%20on%20a%20Mac%20(date%20not%20preserved%20and%20naming%20changed)%20and%20even%20not%20worth%20on%20a%20PC%20as%20it%20changes%20the%20name%20there%20as%20well.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThoughts%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-380853%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGoPro%20PLUS%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-382527%22%20slang%3D%22en-US%22%3ERe%3A%20Creation%20date%20on%20Mac%20not%20preserved%20when%20downloading%20from%20Plus%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-382527%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20for%20the%20feedback%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F115579%22%20target%3D%22_blank%22%3E%40boldmesa71631%3C%2FA%3E.%20We%20tested%20and%20were%20able%20to%20replicate%20the%20issue.%20We%20have%20already%20shared%20this%20observation%20to%20the%20team.%20We%20are%20still%20waiting%20for%20an%20update.%20We%20will%20definitely%20share%20it%20here%20once%20we%20hear%20back.%20Sorry%20for%20the%20inconvenience.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1

Creation date on Mac not preserved when downloading from Plus

I have some 100's of short videos saved on Plus during my holiday.

When downloading them, I have no way to sort them by creation date - all 4 Mac/Finder shown dates show the date/time of import.

When I do the same on a PC, the "Date acquired" shows the correct creation date but I don't have that on my Mac.

 

On top of that, the filenames all change to 1.mp4, 1(1).mp4, 1(2).mp4 ... in no particular order (it might be the order of when the download finishes, but definitely not the order of capture.

 

On the Plus webpage all movies are properly sorted by date/creation time.

 

Anyone else experiencing this? For me this makes the Plus unusable on a Mac (date not preserved and naming changed) and even not worth on a PC as it changes the name there as well.

 

Thoughts?

GoPro
Posts: 7,891

Re: Creation date on Mac not preserved when downloading from Plus

Thank you for the feedback, @boldmesa71631. We tested and were able to replicate the issue. We have already shared this observation to the team. We are still waiting for an update. We will definitely share it here once we hear back. Sorry for the inconvenience.