09-03-2019 09:43 AM
I'm unable to view videos on my windows laptop that were recorded in 4K (HEVC). I've converted these files to H264 using Handbrake, as recommended on the GopPro website. I am now able to view the video on my desktop, however I'm not able to import these to the Quik desktop App. Any sugguestions on how to resolve this issue?
09-03-2019 11:44 AM
@paulm12781, Quik for Desktop will only find the original source files coming from a GoPro camera. Edited and/or converted media files will not be detected by the app as original GoPro file.
If you need to edit your videos, you can check this list of editing applications that work well with GoPro files as shared by a Hub member.
There are also some software suggestions in this article that will help: https://gopro.com/help/articles/how_to/Programs-to-View-and-Edit-Videos
If you would like product or tutorial videos to better understand these other applications, I recommend searching online video hosting websites (such as Youtube, Vimeo, etc) for published videos or other 3rd party generated content.