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Sightseer
Posts: 1

Connection quick gopro impossible

[ New ]

Bonjour je n'arrive pas à m'identifier sur QUICK gopro sur windows quand je clique sur m'identifier rien ne se passe j'ai deja desinstaller et réinstaller le logiciel.

Avez vous une solution?

Cordialement,

 


Accepted Solutions
GoPro
Posts: 20,534

Re: Connection quick gopro impossible

[ New ]

Hello, @julienl08086. Which camera model are you using? Please know that Quik for desktop is no longer in development. While some functions of cameras may work with Quik for desktop, we have not provided any updates to the program prior to the release of the HERO8 Black and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 Black, HERO9 Black, and MAX cameras. 

 

If you are using an older camera model, these troubleshooting steps will help. You may also explore other programs that can be used to view and edit your GoPro footage. If you have a compatible mobile device, you may also download the GoPro App. It will allow you to import, view, and edit your media.

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All Replies
GoPro
Posts: 20,534

Re: Connection quick gopro impossible

[ New ]

Hello, @julienl08086. Which camera model are you using? Please know that Quik for desktop is no longer in development. While some functions of cameras may work with Quik for desktop, we have not provided any updates to the program prior to the release of the HERO8 Black and therefore we are unable to determine what features will work, what won't, and what consistency you may get with HERO8 Black, HERO9 Black, and MAX cameras. 

 

If you are using an older camera model, these troubleshooting steps will help. You may also explore other programs that can be used to view and edit your GoPro footage. If you have a compatible mobile device, you may also download the GoPro App. It will allow you to import, view, and edit your media.