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Hiker
Posts: 7

Como puedo reparar videos corruptos?

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Saludos! Necesito saber como reparar vídeos corruptos. Ya me ha ocurrido varias veces que mientras grabo con la Hero 9, esta ha agotado la batería y algún video ha quedado corrupto. Se que hay programas de pago, pero quiero saber si hay programas gratuitos o alguna otra forma de hacerlo. Uso Mac no uso Windows. Ayuda por favor!!! Gracias!!!

GoPro
Posts: 24,475

Re: Como puedo reparar videos corruptos?

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Hi @rodrigob08

 

Sorry to hear about what happened.

What SD card are you using?

Is the camera up to date?

Do you still remember the resolution you were recording in?

Does the same happen with other resolutions or modes?

 

We do not have any preferred methods of data recovery as this may vary from SD card manufacturers of the preferred methods for recovering your data. However, you may be able to find various data recovery options to recover the footage that had been lost.

It is also best not to record any new photos and or videos with the card that had been used. This will overwrite the files that may have been on there to where it would not be possible to recover. 
I do recommend reaching out to the SD card manufacturer to further troubleshoot the SD card. 

 

Thanks!

Ej

Hiker
Posts: 7

Re: Como puedo reparar videos corruptos?

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Hola,

 

La tarjeta que estoy usando es una microSDXC Sandisk Extreme 128gb.

 

La cámara se encontraba actualizada en el momento de la grabación.

 

La grabación se estaba realizando en 1080p 60fps.

 

No he probado la cámara en otras resoluciones así que no puedo comentar nada al respecto.

 

Gracias por la respuesta.

GoPro
Posts: 24,475

Re: Como puedo reparar videos corruptos?

[ New ]

Hi @rodrigob08

 

To help isolate the issue, would you mind a couple of test recordings with a different resolution.

Let's see if the same will be observed.

 

Thanks!

Ej