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Tourist
Posts: 2

Codigo validação login nao recebido

Ha 3 dias seguidos que nao consigo fazer login no gopro plus. O codigo de validacao nao e enviado.

Since saturday that i'm unable to login to Gopro Plus - The confirmation code is not sent to my mobile phone number

Gopro.png
GoPro
Posts: 10,106

Re: Codigo validação login nao recebido

Hi @konieg

 

Sorry for any trouble caused.

See if clearing the browser history will help.

You may also try using a different browser.

 

If it's still the same, please try signing in via Quik for desktop.

On the upper left hand side click on Account.

 

Let us know how it goes.

 

Thanks!

Ej

Tourist
Posts: 2

Re: Codigo validação login nao recebido

Thanks for you quick reply.

 

I posted this after 3 days of unsuccessfull login attempts. I tried in 2 different PCs, and 5 different browser (3 on 1 PC, 2 on the other).

Today i made a new attempt, and this time i did receive the code, so for now this issue is solved.

 

TY again.

 

GoPro
Posts: 10,106

Re: Codigo validação login nao recebido

Thanks for getting back to us @konieg

Glad to hear that you are able to login

I'll also have this shared to the team.

 

Feel free to post back if something comes up.

 

 

Thanks!

Ej