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Tourist
Posts: 3
Accepted Solution

Clip is shorter than on camera

I have a 10.38 clip on my camera GoPro 7 Black but when I transfer to PC or Mobile I only get the first 8.51 mins. Can you tell me what is happening. I have also copied the MP4 file from sd card and it is the same 8.51mins. I cant see a second file as if it split the footage. Please can you advise?


Accepted Solutions
GoPro
Posts: 9,012

Re: Clip is shorter than on camera

If you see any other file, look for the chaptered file following the file naming convention here.

There should also be an mp4, an lrv and a thm file for each chapter

Have you tried copying the files on your mobile device via the GoPro app?

Or use an SD card adapter to view the files.

 

 

 

Thanks!
Ej

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All Replies
GoPro
Posts: 7,578

Re: Clip is shorter than on camera

Hello @andyf6648. This is normal and it is called chaptering. This automatically happens in the camera when a certain file size is reached. For more information on this, you may read through the article GoPro Camera File Chaptering Information . Hope this helps. 

Tourist
Posts: 3

Re: Clip is shorter than on camera

Yes I understand chaptering the problem I have is I have no second mp4 file that I can see as the last part of the recording. ??

GoPro
Posts: 9,012

Re: Clip is shorter than on camera

If you see any other file, look for the chaptered file following the file naming convention here.

There should also be an mp4, an lrv and a thm file for each chapter

Have you tried copying the files on your mobile device via the GoPro app?

Or use an SD card adapter to view the files.

 

 

 

Thanks!
Ej

Tourist
Posts: 3

Re: Clip is shorter than on camera

All resolved did not under stand the numbering sequence. When using GoPro quick I had stopped the full transfer as a lot of files and it appeared to be copying them across in date order. Also when looking at the files when in sd card reader the next sequential file was a different bit of footage. I use gopro quick again this time I left it to down load the whole sd card files and the very last file was the missing 2 mins.

Now I know the numbering goes 010030 and then the second part is 020030 but this locates them way apart in the numbering plan.

 

So all is now great thank you all for your assistance

 

GoPro
Posts: 2,455

Re: Clip is shorter than on camera

@andyf6648, awesome to hear that! Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!