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Highlighted
Tourist
Posts: 2
Accepted Solution

Clip Creation Failed

[ Edited ]

Why do I get this message?

I've created clips before without any problems....

 

 

 

I'm very grateful for any help!

Namnlös.png

Accepted Solutions
GoPro
Posts: 10,213

Re: Clip Creation Failed

 

Hi @tirohn

 

I did a couple of test videos and was able to save the clips without any issues.

Does the error happen just on a specific file or even other files?

 

Here's the Minimum System Requirements for Quik for Desktop. Kindly check how your computer fairs.

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 8,159

Re: Clip Creation Failed

Hello @blyrup

 

Is this the first time that you encountered such an issue? Was there any change that happened with your computer, like an update perhaps? Do you have the latest version of Quik for desktop on your computer? Check if the the resolution setting of the (source) media that you used for your edited video has an effect.

I just tried a quick edit on Quik and I was able to save in 1080p, 60 fps. I have the latest version (2.6.1) on a Windows computer. If you opted for the default setting (1080p, 60fps) when you tried to save your edit, try choosing Custom and set values to the same numbers and see if saving will push through. 

 

Let us know how it goes. 

 

Thanks, 
Marius

Tourist
Posts: 2

Re: Clip Creation Failed

Yes, this is the first time.

 

I just downloaded a big update recently from Windows Update. I got the latest update for Quick.

 

I doesn't help changing the settings to custom either.

GoPro
Posts: 8,159

Re: Clip Creation Failed

Thank you for posting back, @blyrup. An updated version of Quik for desktop has just been released (v 2.6.2). Please check if you will still see the issue happening with this latest version. We will wait for an update from you.  Best regards!

Tourist
Posts: 2

Re: Clip Creation Failed

Hi there

I got the latest version of Quick (2.6.2.841) and I have the same error, no matter how low I go with the settings, I always get the same error. What can I verify or check as well?

 

Thanks and regards

TiRohn

 

GoPro
Posts: 10,213

Re: Clip Creation Failed

 

Hi @tirohn

 

I did a couple of test videos and was able to save the clips without any issues.

Does the error happen just on a specific file or even other files?

 

Here's the Minimum System Requirements for Quik for Desktop. Kindly check how your computer fairs.

 

Thanks!

Ej

 

 

Tourist
Posts: 2

Re: Clip Creation Failed

[ Edited ]

Hi @aragon1006

I just tried out some other files, and guess what, everything working. Then I re-tested the initial video and it worked too... Don't know why, I didn't change anything, just deleted the whole media files in the creator part first and loaded them again. Seems to be probably some caching issue.

 

Thanks a lot for your reply!

 

Kind regards

tirohn

 

GoPro
Posts: 8,159

Re: Clip Creation Failed

Glad to hear that everything is up and running now. Thank you for posting back to share resolution, @tirohn. Stay stoked!