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Hiker
Posts: 75

Cineform exports no longer working with latest GoPro Max Exporter

[ New ]

Importing the cineform (.mov) exports from the Exporter into Premiere is no longer working. I simply get 'Unsupported format or damaged file'. The previous version was working just fine for me. I can import the HEVC but it's not resizing to 4k properly like the cineform exports did.

I have a ton of footage I needed to edit today and now I can't. As a software developer, I don't understand how you put this garbage out. C'mon GoPro....

Hiker
Posts: 75

Re: Cineform exports no longer working with latest GoPro Max Exporter

[ New ]

Just as a follow up... I downloaded 'GoPro Player' on my macbook and tried the converted .mov file on my editing PC. Works just fine. Definitely an issue with the Max Exporter for windows.

GoPro
Posts: 19,665

Re: Cineform exports no longer working with latest GoPro Max Exporter

[ New ]

Thank you for sharing, @snowybeach71243. We have passed this along to the team. They are working on a fix that will be part of a future release.