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Tourist
Posts: 1

Cant see downloaded photos in my library.

[ New ]

Dear gopro.
I've got issue with displaying photos in my media library on your portal (https://plus.gopro.com/media-library).
When i tries to open full list of my media libraries - it always sais no new data.
But query is correct (https://api.gopro.com/media/search?fields=captured_at,content_title,content_type,created_at,gopro_us...)

really returns 100 photos.
Your portal just cant display it.

Could you please fix issue with displaying photos?

Screen Shot 2019-07-05 at 9.04.21 AM.png
GoPro
Posts: 24,442

Re: Cant see downloaded photos in my library.

[ New ]

Hi @mikitadu

 

Was the download done manually or through the desktop app?

Try to check the GoPro folder, then look for the folder name which is the date of the file/s.

There should be a Cloud Media folder created.

 

Thanks!

Ej