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Sightseer
Posts: 2

Cant pair hero 7 with android

[ New ]
Cant pair m
Y hero 7 with Samsung s10

Accepted Solutions
GoPro
Posts: 23,053

Re: Cant pair hero 7 with android

[ New ]

Hi @russiancoma

 

Please follow the steps below: 
Remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
Reset your camera’s Wi-Fi settings using the instructions on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.

Let us know howi t goes.

 

Thanks!

Ej
 

 

View solution in original post


All Replies
GoPro
Posts: 23,053

Re: Cant pair hero 7 with android

[ New ]

Hi @russiancoma

 

Please follow the steps below: 
Remove your camera entry from the GoPro App's history. 
Android: Open GoPro App. Press and hold the image of the camera and delete the entry from your camera history. 
Reset your camera’s Wi-Fi settings using the instructions on https://community.gopro.com/t5/en/Reset-Wi-Fi-Name-and-Password/ta-p/394276
Delete the GoPro camera under the Bluetooth and Wi-Fi entries in your mobile device’s settings before attempting to re-pair to your GoPro.

Let us know howi t goes.

 

Thanks!

Ej