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Sightseer
Posts: 1
Accepted Solution

Cant install GoPro Quik app for Mac desktop

The desktop app downloads onto my Mac but when i go to install it, it just sits on verifying and does not move any further. I meet the system requirements (I have version 10.11.4). 

 

 


Accepted Solutions
Sightseer
Posts: 1

Re: Cant install GoPro Quik app for Mac desktop

I had the same problem.  Same mac software and all. Once I updated my software to version 10.11.6 I was able to download it and open Quik. 

 

Hope this helps 

View solution in original post


All Replies
Sightseer
Posts: 1

Re: Cant install GoPro Quik app for Mac desktop

I have the same problem here. version (10.11.6). help us, gopro team, please.

GoPro
Posts: 80

Re: Cant install GoPro Quik app for Mac desktop

Hi @greensand8056 and @epicridge36612,

 

 I feel that issues like this are best resolved with the help of a Support rep, as there are a lot of factors they will want to examine to determine where the issue is occurring.

 

You can reach out by using the "Contact Sales and Support" link on the main Support page.

 

I hope this helps.

 

Cheers!

Keith

Sightseer
Posts: 1

Re: Cant install GoPro Quik app for Mac desktop

using imac 10.11 El Capitan

 

the file wont let me select my harddrive to download it during install

Nomad
Posts: 107

Re: Cant install GoPro Quik app for Mac desktop

Try creating a new user account and installing Quik on there. If it works, that will help narrow down the possiblities for why you are having trouble.

Sightseer
Posts: 1

Re: Cant install GoPro Quik app for Mac desktop

Same issue here! Brand new MacBook Pro software downloads but does not install!

:(
Sightseer
Posts: 1

Re: Cant install GoPro Quik app for Mac desktop

Just downloaded the .dmg file of Quik Desktop on iMac.  Double clicked the file BUT does not install.  Repeated the downloading and still no reaction when trying to install.  Perhaps this version of app is not ready yet. Please assist.  Thanks.

 

Dodz

Sightseer
Posts: 1

Re: Cant install GoPro Quik app for Mac desktop

Same issue here... Please post if you find a solution!

 

-BFREE