10-05-2016 10:36 PM
The desktop app downloads onto my Mac but when i go to install it, it just sits on verifying and does not move any further. I meet the system requirements (I have version 10.11.4).
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11-08-2016 02:30 PM
I feel that issues like this are best resolved with the help of a Support rep, as there are a lot of factors they will want to examine to determine where the issue is occurring.
You can reach out by using the "Contact Sales and Support" link on the main Support page.
I hope this helps.
12-31-2016 02:31 AM
Just downloaded the .dmg file of Quik Desktop on iMac. Double clicked the file BUT does not install. Repeated the downloading and still no reaction when trying to install. Perhaps this version of app is not ready yet. Please assist. Thanks.