09-29-2018 08:26 PM
simply since mojave update i cannot import files from my go pro anymore
I just see my cam without the import button with a weird ui
i cannot explain to you how frustrating this is
i tried reinstalling didnt woork please make an update to solve this
10-01-2018 07:10 AM
Thank you for the feedback. Sorry to hear about the trouble. There is currently an observed issue with Quik for desktop and Mac OS Mojave. Our team is ware of this and is working towards a resolution. In the meantime, try manually importing your GoPro Media through Quik by using an SD card adapter. We will keep you posted once we hear back from the team.
Let us know how it goes with the manual import.
10-01-2018 05:47 PM
thank you for replying to this,
i expected that was the issue however i did not have an sd card reader
i put the card in an android tablet and used it as reader hehe :)
hope you guys patch this soon
give ur developers pizza and lets get it done
10-03-2018 12:28 PM
We are currently working on the issue and there is additional information that we would like to get from you.
Please connect your camera to your Mac and see if the Image Capture app will be able to detect it.
You can follow instructions here as guide on how to do it.
We would love to hear back from you.