- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
11-01-2018 02:44 AM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Problem should be fixed with macOS 10.14.1 upgrade.
11-01-2018 05:28 AM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
just upgraded to 10.4.1 OS X . still have the issue.
11-01-2018 05:42 AM - edited 11-01-2018 05:46 AM
Re: Cannot see camera in gopro quick import button
[ Edited ]- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
After macOS 10.14.1 update:

11-01-2018 06:12 AM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
i tried reinstalling the software after the patch but no luck :/
my go pro is up to date too.
i also tried clearing the ~/Library/Caches/Gopro directory, still have this *** bug
11-01-2018 06:48 AM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hi @bravestar77220,
Please try to uninstall and reinstall the app.
Some users have tried and they confirmed that it is already working.
If issue persist please try to contact our customer support team via phone or chat: https://gopro.com/help/ContactUs
Regards,
-Jay
11-17-2018 08:58 AM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
meme probleme depuis le changement de ma hero 6 black ( qui fonctionnait parfaitement sur quick ) pour la nouvelle hero 7 black
quick ne veux pas la reconnaitre et ne veux pas telecharger les videos !! j'y arrive via le lecteur de sd card mais ce n'est pas une solution et de plus enlever regulierement la sd card et la remttre va abimer prematurement la gopro car c'est fragile
11-19-2018 11:44 AM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
Hi @zigadlom530
If you are using a Mac, please make sure you are on the latest version. (10.14.1)
If it's a Windows computer,go to Device Manager> Find GoPro> Select "Disable" then "Enable"
Let us know how it goes.
Thanks!
Ej
11-19-2018 01:17 PM
Re: Cannot see camera in gopro quick import button
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content