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Sightseer
Posts: 1
Accepted Solution

Cannot render fusion video

Cannot render fusion video Msg - "An unexpected error has occured during software execution, and we apologize for that."

I attached the said error msg and my computer spec.

Screen Shot 2019-12-27 at 01.26.29.png

Accepted Solutions
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GoPro
Posts: 14,193

Re: Cannot render fusion video

Hi @wingsuml51

 

Sorry for any trouble caused.

Kindly check if your computer meets the minimum system requirements listed here.

May we know the specification of your computer?

 

Are you rendering multiple files at a time?

Try to shorten the segments using the in and out points. Then put one clip in the queue at a time.

 

Let us know how it goes.

 

Thanks!
Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,193

Re: Cannot render fusion video

Hi @wingsuml51

 

Sorry for any trouble caused.

Kindly check if your computer meets the minimum system requirements listed here.

May we know the specification of your computer?

 

Are you rendering multiple files at a time?

Try to shorten the segments using the in and out points. Then put one clip in the queue at a time.

 

Let us know how it goes.

 

Thanks!
Ej