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Sightseer
Posts: 1

Cannot login to Quick

Win 10 ,Quik Ver 2.0.5.290

After I enter my login information, it's no response.

gopro.PNG

I tyied to reinstall,but no use.

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GoPro Community Manager
Posts: 7,042

Re: Cannot login to Quick

@epicrange70727 - This looks like it might be an issue with your graphics card on your computer. Our team at https://gopro.com/help/ContactUs can help troubleshoot this with you.

 

Thanks,

Jeff

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Hiker
Posts: 18

Re: Cannot login to Quick

Hi. I have the same thing. The program does not respond after the login.

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Sightseer
Posts: 1

Re: Cannot login to Quick

Same problem...even re-installed it but cannot work

I use the surface pro4 laptop.

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Sightseer
Posts: 1

Re: Cannot login to Quick

I'm having the same issue. And it seems that when I hover my cursor on the login UI widgets (although already invisible), they are still recognized. 

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Sightseer
Posts: 1

Re: Cannot login to Quick

The same problem. What should i do?
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GoPro
Posts: 3,924

Re: Cannot login to Quick

Hi @ИринаБ2031,

 

If you get in touch with our Support Team they can help to troubleshoot your specific system! https://gopro.com/help/ContactUs

 

Best,

Ryan