Cannot install qwik

[peterl5854]

When trying to install Qwik it say I need newer version of windows when I have current version ! My desktop exceeds your requirements for this sofftware !

[mariustanya · Accepted solution]

Hello @peterl5854, 

Thank you for reaching out. Do you mean not being able to download the installer? Or, are you getting any error message when Quik fails to install? See if the following steps will help clear the issue:

1. If you have been using Internet Explorer, try downloading using Chrome or Firefox . This should resolve the issue in most cases.
2. If using IE fails, try clearing cache and cookies in the browser.
3. As a last option, try downloading on another computer and then moving the installer to the desired computer to install.
4. If are not in the US, try setting your country to the US, then download.

Let us know how it goes.

Best, 

Marius

[mariustanya · Accepted solution]

Hello @peterl5854, 

Thank you for reaching out. Do you mean not being able to download the installer? Or, are you getting any error message when Quik fails to install? See if the following steps will help clear the issue:

1. If you have been using Internet Explorer, try downloading using Chrome or Firefox . This should resolve the issue in most cases.
2. If using IE fails, try clearing cache and cookies in the browser.
3. As a last option, try downloading on another computer and then moving the installer to the desired computer to install.
4. If are not in the US, try setting your country to the US, then download.

Let us know how it goes.

Best, 

Marius

[peterl5854]

Installer downloaded but error message when attempting to install
Using Chrome
Still to try last two options

[mariustanya]

Hello @peterl5854, 

Thank you for the update. Feel free to post back on this thread for results with the options so we can determine what the path forward will be. 

Best regards, 

Marius