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Sightseer
Posts: 1

Cannot download Quik/ GoPro app

[ New ]

Hey, I cannot seem to download the editing app on my laptop. I have a windows desktop. I can fill in my email and choose windows, but the download button does not work. 

GoPro
Posts: 19,223

Re: Cannot download Quik/ GoPro app

[ New ]

Hello, @fireyrange281. Which application are you trying to download to your computer? The only desktop applications that we have are the (1) Quik for desktop which is now a legacy application as it is no longer in development and the (2) GoPro Player for viewing and editing 360 media. 

Tourist
Posts: 2

Re: Cannot download Quik/ GoPro app

[ New ]

So GoPro is emailing about the new Quik app with buttons to download from the App Store or Google Play.

When I click on the App Store button, I get this message:

 

Access to apps.apple.com was denied

You don't have authorization to view this page.

HTTP ERROR 403
GoPro
Posts: 26,108

Re: Cannot download Quik/ GoPro app

[ New ]

Hi @rodb18851

 

Which region is your  App Store registered to?

 

Thanks!

Ej

Tourist
Posts: 2

Re: Cannot download Quik/ GoPro app

[ New ]

I have no idea what the question even means.

Has never come up before.

 

Also, when I search for this GoPro Quik app in the App Store on my desktop, nothing comes up.

GoPro
Posts: 26,108

Re: Cannot download Quik/ GoPro app

[ New ]

Hi @rodb18851

 

The GoPro Quik app is compatible with mobile devices running on 

  • iOS Devices (iOS 13 or newer)
  • Android devices running Android 8.0 or later

See GoPro Mobile Apps Compatibility for reference.

 

Thanks!

Ej