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Reply
Tourist
Posts: 3

Cannot access Jingle Punk free Music from GoPro Plus

I am unable to access the "free music" section of GoPro Plus.   Once I get to the Jingle Punk page it says that I am not logged in.  When I try and use my GoPro user name and password it says that my email address is not recognized.  I have tried to access from both my desktop PC as well as my phone.  Please help!

Explorer
Posts: 11,174

Re: Cannot access Jingle Punk free Music from GoPro Plus

Log onto the GoPro.com website. On the top right next to support click on your name and then go to settings. Make sure all of the fields are completed.
Tourist
Posts: 3

Re: Cannot access Jingle Punk free Music from GoPro Plus

Thanks for the info. Everything in my account is filled pit except my "payout method" ... does this also need to he completed? Including bank routing number, etc?
Explorer
Posts: 11,174

Re: Cannot access Jingle Punk free Music from GoPro Plus

That's only if you want to subscribe to GoPro Plus. On the user account information everything needs to be filled out including first and last name. I checked after I read your post and I was able to log into the jinglepunks site through GoPro Awards. If everything is filled out it should work.
Tourist
Posts: 3

Re: Cannot access Jingle Punk free Music from GoPro Plus

I am already a GoPro Plus member and jingle punks is still not working. I spoke with GoPro Support and they said I needed to create a separate jingle punks account. Does this sound correct?
Explorer
Posts: 11,174

Re: Cannot access Jingle Punk free Music from GoPro Plus

No, that does not sound correct.  I don't think there is even a way for you to do this if you wanted to.

 

Try just a making a separate GoPro.com account and try to log onto the music service with the new account.  

Sightseer
Posts: 1

Re: Cannot access Jingle Punk free Music from GoPro Plus

Do you only get access to jingle punk if you're a gopro plus member?

Hiker
Posts: 183

Re: Cannot access Jingle Punk free Music from GoPro Plus

Im not a Plus member, just a regular login account. 

Makes sure you are logged into the Gopro site and access jinglepunk thru that.