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Sightseer
Posts: 1

Cannot Launch GoPro Quik in Windows 10 and when it does, it keeps crashing

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Hi Gopro Customer Team,

I installed GoPro Quik many times. And still cannot launch it from my main account(even I changed the name for non diacritics symbols). I can launch it after creatig second account....but after launching the program and trying to add videos...as soon as I click on button for browsing my files, it crashes down...all the time...any idea what is wrong? What to do?


Accepted Solutions
GoPro
Posts: 24,297

Re: Cannot Launch GoPro Quik in Windows 10 and when it does, it keeps crashing

[ New ]

 

Hi @janj5348

 

If you are using a set up with multiple graphics card, try running it with the integrated graphics card.

Properties> Run with graphics processor> Integrated graphics

 

Let us know how it goes.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 24,297

Re: Cannot Launch GoPro Quik in Windows 10 and when it does, it keeps crashing

[ New ]

 

Hi @janj5348

 

If you are using a set up with multiple graphics card, try running it with the integrated graphics card.

Properties> Run with graphics processor> Integrated graphics

 

Let us know how it goes.

 

Thanks!
Ej