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Tourist
Posts: 2
Accepted Solution

Can't update gorpo via gopro quick mac

[ Edited ]

i open gopro quick and connect the hero8, it have a update but it stuck in the transfer files , and do not download the new firmware. i try several times and nothing.

osx catalina

Screenshot 2020-03-01 at 19.30.58.png

Accepted Solutions
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GoPro
Posts: 19,720

Re: Can't update gorpo via gopro quick mac

[ Edited ]

Hi @ljay79

 

Currently, Quik for desktop doesn’t support camera firmware update for the HERO8 Black.

It will be best to complete the update manually. https://gopro.com/en/us/update

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej

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All Replies
Highlighted
GoPro
Posts: 19,720

Re: Can't update gorpo via gopro quick mac

[ Edited ]

Hi @ljay79

 

Currently, Quik for desktop doesn’t support camera firmware update for the HERO8 Black.

It will be best to complete the update manually. https://gopro.com/en/us/update

You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.

 

Thanks!

Ej