05-28-2019 08:16 AM
I install Quick, make some videos and check, that all works fine, I can create some movie from different videos from my GoPro Black 7.
In one day I try to make 4k video. I have MacBook Pro and as I understand later - it can't support HEVC and 4k videos.
But after I upload 4k video from camera to my mac - I can't open 4k and 1080p videos. In Quik I see only black screen and sound from video.
I try different thing to fix it. I remove all 4k videos. It doesn't help. Than I remove all video from App and Cloud, and ther reimport only 1080p - but it doesn't help. I even reinstall app - but videos still not playing.
Solved! Go to Solution.
06-17-2019 03:55 PM
05-31-2019 12:12 PM
Do you still have the files saved on the SD card?
Are the files successfully imported to PLUS?
Have you tried using other applications like iMovie or VLC to view the files?
06-02-2019 03:56 PM
No, I remove this files from SD card, but store it on my HDD (not in GoPro folder)
Yes, all files were uploaded successfully, and I make import twice.
I tried open video with iMovie - it's plying without some problems, but not in Quik(((