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Tourist
Posts: 2
Accepted Solution

Can't open settings and create mode in Quik

Hi there!

 

I am able to launch the Quik app, register into it, and even apload photos and videos from my computer into it, but I can't:

  1. Go to settings.
  2. Go to create mode.
  3. View my camera through the app.

Everytime I try one of this three things I am sent right back to the authentication page (the "sign in" page)!

This is so frustrating! Please help :) :)

 

I'm using windows 10 and the latest QUIK version.

 

Thank you!


Accepted Solutions
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GoPro
Posts: 3,924

Re: Can't open settings and create mode in Quik

Hi @fireytree88303,

 

If you get in touch with our Support Team directly they should be able to troubleshoot your specific system to help get you up and running! You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Can't open settings and create mode in Quik

Hi @fireytree88303,

 

If you get in touch with our Support Team directly they should be able to troubleshoot your specific system to help get you up and running! You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Best,

Ryan