06-29-2020 04:44 PM
06-29-2020 05:59 PM
I did follow those instructions. The problem is that I cannot even navigate to the external hard drive within the menu. The files are all original GoPro files, they were just moved to an external drive from the computer's hard drive.
06-29-2020 06:27 PM
Make sure that your files are saved to your hard drive/external drive before importing. If your files are stored on an external drive, try copying your files to an internal drive first to see if that resolves the issue.