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Tourist
Posts: 5

Can't install Quik on Windows 10

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Hi everyone,

 

trying to install GoPro_Quik-WinInstaller-2.7.0.945 on my Windows 10 64 bit Laptop but I always get stuck with the screen in the attached image. Anyone can help?

Cheers, 

Max

 

 


Accepted Solutions
GoPro
Posts: 11,828

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Hello @maximilian6740. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.
 

Also, make sure to download and run the latest installer version from here: Install Quik for desktop

View solution in original post


All Replies
Tourist
Posts: 5

Betreff: Can't install Quik on Windows 10

[ New ]
For some reason it doesn't shot the attached image. The screen where the installation will not go any further shows "configuring package oal_installer".
GoPro
Posts: 11,828

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Hello @maximilian6740. Please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed.
 

Also, make sure to download and run the latest installer version from here: Install Quik for desktop

Tourist
Posts: 5

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Hello,

 

everything is up to date, actually im already running Windows 10 2004 (maybe that is a problem?).

 

Also, I wasn't able to download the latest installer from your link. When I follow the link on this page to Quik Desktop App Product page, it actually brings me to a page where I can download GoPro Studio version 2.5.7. On this page nothing happens when I click on the button for download.

 

Thanks

Max

 

 

GoPro
Posts: 23,142

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Hi @maximilian6740

 

Would you mind trying this link instead https://community.gopro.com/t5/en/GoPro-legacy-software/ta-p/595533#/start=1


Thanks!

Ej

Tourist
Posts: 5

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Thanks, I could download the client from this page. But I'm still facing the same problem during the installation. Any other suggestions?

Cheers

Max

Tourist
Posts: 5

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Problem solved! I just waited another 10 minutes and finally the installation could be completed. Thanks for the support.

GoPro
Posts: 11,828

Re: Betreff: Can't install Quik on Windows 10

[ New ]

Glad to hear that, @maximilian6740. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!