Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
GoPro Apps for Desktop
%3CLINGO-SUB%20id%3D%22lingo-sub-311463%22%20slang%3D%22en-US%22%3ECan't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311463%22%20slang%3D%22en-US%22%3E%3CP%3EHave%20a%20super-fast%20desktop%20with%20an%20i7%20CPU%2C%2032%20GB%20of%20RAM%2C%20SSD%20drive%2C%20and%20NVidia%20GTX%20980%20video%20card.%20Definitely%20not%20a%20cheap%20setup.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20not%20export%20clip%20in%204k%2F60fps%20resolution.%20I%20am%2C%20however%2C%20able%20to%20export%20at%201080p.%20Interestingly%2C%20the%20Quik%20version%20on%20my%20old%20mac%20laptop%20works%20great.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can%20view%20the%20video%20files%20natively%20using%20the%20Windows%2010%20media%20player%2C%20and%20have%20the%20Windows%2010%20HEVC%20extensions%20installed.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20am%20I%20doing%20wrong%3F%20Error%20msg%20attached.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-311463%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQuik%20for%20Desktop%20-%20Windows%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-311595%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311595%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92901%22%20target%3D%22_blank%22%3E%40alexgopro007%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHEVC%20is%20not%20fully%20compatible%20with%20Quik%20for%20Desktop%20just%20yet.%3C%2FP%3E%0A%0A%3CP%3ESee%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2Fhevc%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3EHEVC%26nbsp%3BExplained%3C%2FA%3E%2C%20for%20reference.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-311652%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311652%22%20slang%3D%22en-US%22%3E%3CP%3ESo%20how%20am%20I%20doing%20it%20on%20my%20old%20mac%20laptop%20%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-311654%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311654%22%20slang%3D%22en-US%22%3EThe%20HEVC%20Explained%20link%20doesn't%20mention%20that%20Quik%20doesn't%20support%20HEVC.%20Where%20do%20you%20see%20where%20it%20says%20that%3F%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-312155%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312155%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92901%22%20target%3D%22_blank%22%3E%40alexgopro007%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2Fhevc%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2Farticles%2Fblock%2Fhevc%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3EIt's%20under%20%22What%20are%20the%20limitations%20with%20HEVC%20on%20a%20computer%3F%22%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20only%20copy%20files%20but%20it%20won't%20play.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-312198%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312198%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20not%20trying%20to%20play%20the%20videos%20in%20the%20Quik%20app%20(although%20they%20were%20playing%20yesterday%2C%20and%20for%20some%20strange%20reason%2C%20they're%20not%20playing%20today).%20I'm%20trying%20to%20EXPORT%20them%2C%20with%20the%20telemetry%20overlays.%20Interesting%20that%20my%20slow%20and%20old%20mac%20laptop%20can%20do%20this%2C%20while%20my%20much-more-powerful%20windows%20desktop%20can't.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EKeep%20in%20mind%20that%20I%20can%20play%20the%20videos%20just%20fine%20with%20the%20Windows%2010%20built-in%20media%20player%2C%20but%20that%20only%20worked%20after%20I%20installed%20the%20HEVC%20extensions%2C%20which%20I%20downloaded%20from%20the%20Microsoft%20store%20(for%20%240.99).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-313065%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-313065%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20for%20the%20update%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92901%22%20target%3D%22_blank%22%3E%40alexgopro007%3C%2FA%3E.%26nbsp%3BWhat%20camera%20are%20you%20using%3F%20You%20may%20also%20be%20able%20to%20get%20more%20information%26nbsp%3Bsimilar%20to%20this%20topic%20from%20this%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2FGoPro-Apps-for-Desktop%2FNew-GoPro-7-with-amazing-features-which-cannot-be-enjoyed-due-to%2Ftd-p%2F253130%22%20target%3D%22_blank%22%3Ethread%3C%2FA%3E.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-313092%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-313092%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20using%20the%20latest%20--%20GoPro%207%20Black.%20It%20is%20interesting%20how%20my%203%20year%20old%20Macbook%20pro%20is%20able%20to%20extract%20the%20HEVC%20files%20in%20full%20resolution%2C%20and%20able%20to%20overlay%20the%20GPS%20%26amp%3B%20telemetry%20and%20export%20as%204k%2F60fps.%20However%2C%20my%20Windows%20box%20can't.%20Seems%20to%20me%20that%20the%20Windows%20version%20of%20the%20Quik%20is%20not%20coded%20as%20well%20as%20the%20Mac%20version.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-313094%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20export%2Fclip%20from%20Quik%20at%204k%2F60fps%20on%20Windows%2010%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-313094%22%20slang%3D%22en-US%22%3E%3CP%3EHere%20is%20my%204k%2F60fps%20video%2C%20extracted%20by%20GoPro%20Quik%20for%20Mac%20on%20my%20old%20MacBook%20pro%20(unable%20to%20do%20this%20on%20my%20much-faster%20Windows%20box)..%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dh_ebfwVmuOM%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dh_ebfwVmuOM%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFortunately%2C%20I%20have%20a%20mac.%20I'd%20be%20quite%20pissed%20off%20if%20I%20%22only%22%20had%20a%20Windows%20machine.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 8

Re: Can't export/clip from Quik at 4k/60fps on Windows 10

Here is my 4k/60fps video, extracted by GoPro Quik for Mac on my old MacBook pro (unable to do this on my much-faster Windows box)..

 

https://www.youtube.com/watch?v=h_ebfwVmuOM

 

Fortunately, I have a mac. I'd be quite pissed off if I "only" had a Windows machine.

Uploaded by Michael Barenboim on 2019-02-12.