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Hiker
Posts: 19

Can't download the quik for desktop app

[ Edited ]

Hello,

 

i've been trying to download the quik app to my laptop (having windows 10) and i can't. Also looked in the control panel list of softwares and i found it (the installer has been downloaded but nothing more).

I tried to uninstall it and i keep getting the same error: Error 80070005

 

Error message:

uninstall error.PNG

GoPro
Posts: 9,544

Re: Can't download the quik for desktop app

Hello @mrwhitegoespro

 

The code appears to be a Windows related error code.

Try to delete GoPro folder in Program Files and AppData before installing GoPro App.

You can also try installing Quik for desktop on a new admin user account.

 

Let us know how it goes.

 

Thanks!

Ej